Shipping Policy

Effective Date: 28 July 2026

Order Processing

Orders are generally processed within 1–3 business days.

Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times are:

Australia

• Metro areas: 2–7 business days
• Regional areas: 3–10 business days

International delivery times vary depending on the destination.

Delivery estimates are provided as a guide only and are not guaranteed.

Shipping Costs

Shipping costs are calculated during checkout.

Free shipping promotions will be clearly displayed where applicable.

Tracking

Tracking information will be provided by email where available once your order has been dispatched.

Delivery Delays

We are not responsible for delays caused by postal services, customs, weather events or other circumstances beyond our control.

Incorrect Addresses

Customers are responsible for ensuring shipping details are accurate before placing an order.

Additional shipping charges may apply if an order is returned due to an incorrect address.